Our services

DevOps managed services

As a DevOps managed services provider, Synapsys partners with clients to ensure the reliability, seamless operation, and automation of their application delivery pipelines through expert management, support, and continuous optimization of their DevOps tools and processes.

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What is DevOps managed services?

DevOps managed services involve entrusting a specialized provider with the management, support, and optimization of tools, pipelines, and processes related to continuous integration and continuous delivery. This approach is part of a broader strategy focused on automation, reducing delivery cycles, and enhancing collaboration between development and operations teams.

As the number of DevOps tools increases and CI/CD pipelines become critical to project team performance, managed services ensure their availability, scalability, and security. Additionally, they provide capacity support to internal teams and contribute to documentation management and delivery oversight.

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Our DevOps managed services

We provide real-time monitoring of your infrastructures, applications, and CI/CD pipelines, ensuring the availability, performance, and security of your services to accelerate your deployments with complete confidence.

Supervision & Monitoring

Services:

  • Continuous monitoring and alerting
  • Management of technical escalations and on-call duties
  • Performance tracking and proactive analysis

Technical Stack:

  • Monitoring tools: Datadog, Azure Monitor, Elastic, Grafana, Kibana
  • Alerting and escalation solutions: ServiceNow ITSM

Run Applicatif & Delivery (CI/CD)

Services:

  • Application monitoring and incident tracking
  • Management of CI/CD pipelines and releases
  • Documentation of delivery processes

Technical Stack:

  • CI/CD: Azure DevOps, GitLab CI/CD, Jenkins
  • Ticketing and release management: Jira
  • Orchestration & automation: Ansible, Terraform, Kubernetes

Why choose Synapsys for DevOps managed services?

A deep understanding of project practices
We tailor our support to align with your development cycles, team agility, and the operational realities of your projects.

Expertise across tools and contexts
Our approach is agnostic and flexible, we adapt to your DevOps stack, regardless of its complexity or maturity level, ensuring effective integration and support in any environment.

A structured DevOps service center
Our remote teams operate under formal service agreements, offering continuous support and leveraging shared monitoring and management tools to guarantee transparency, traceability, and service quality.

Enhancing performance through strategic outsourcing
Outsourcing the management of your DevOps tools enhances delivery reliability, minimizes incidents, and shortens cycle times, driving sustained operational excellence and continuous value creation.

Simplify and optimize your DevOps pipeline management through outsourcing

Benefit from reliable, agile, and scalable DevOps managed services to ensure the seamless delivery of your applications.

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Frequently Asked Questions

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Which tools are covered by DevOps managed services?

All types of CI/CD tools, code management platforms, pipeline monitoring systems, release planning solutions, and deployment automation tools.

Does DevOps managed services replace my internal teams?

No. It supports project teams by relieving them of repetitive tasks, improving pipeline reliability, and strengthening tooling.”

Is it possible to outsource only DevOps monitoring or support?

Yes. Our solution is modular: monitoring, support, release management, documentation… tailored to your needs.”

How is service monitoring structured?

A Service Delivery Manager (SDM) oversees the process, key performance indicators are shared, and review committees ensure transparency and continuous improvement.”

Is DevOps managed services compatible with cloud environments?

Yes. It fully integrates with cloud, hybrid, or on-premise environments, with management focused on tooling and delivery workflows.”